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Shipping

Shipping:

What are your shipping charges?
$6.99 Nationwide
$11.49 Rural
- a rural ticket is $7.99 with our couriers, we subsidise half of that cost. Please do select rural if you require it, as otherwise it holds up your order while we await for the rural charge to be paid for. 

Free Shipping* is automatically added to your shopping cart for all orders over $150 | We ship weekdays Tuesday - Friday as we are closed Monday's. If you order is Urgent please contact us. 

All Furniture Deliveries need to go with a Transport Company on a pallet. The Delivery Fee is for Furniture Deliveries to the Local Transport Depot - the Transport Companies have recently introduced a Residential Delivery Fee of $75.00 to take the parcels from the Depot to a Residential Address which we haven't factored that pricing into our margins, if you would like the Furniture delivered to your Urban address then there will be an additional $75.00 fee payable, please contact us to arrange this. 

The cost listed below contributes to the actual cost. You are also welcome to collect your Furniture from our store, just select the Collect from East Tamaki Strore option at the checkout.

Charges are:
Auckland: $75.00
North Island Urban $125.00
South Island Urban $150.00


How long will it take to receive my order?
We ship orders Tuesday - Friday (as we are closed on Monday). Orders are shipped the same day your order is received as long as it's placed beofre 11am on a working day.
Our shipping time frames are below. If you order is received after 11am we will try our best to ship it that same day but otherwise it will leave on the following morning’s next run cycle.
North Island 1-2 days
North Island Rural; 2-3 days
South Island 2-3 Days
South Island Rural 3-4 days

What courier company do you use?
We ship all our items using Now Couriers, either Now or one of their sister companies (Post Haste and Castle Parcels) will be delivering your parcel. ALL deliveries will require a signature for the delivery unless otherwise specified.

Where you ship to?
We ship only within New Zealand. If you wish to ship to an overseas location please contact us prior to placing your order.

Furniture Deliveries.
There is a Delivery fee for Furniture Deliveries, they are not part of the Free Shipping Offer. All Furniture Deliveries need to go with a Transport Company on a pallet. The Delivery Fee is for Furniture Deliveries to the Local Transport Depot where you will then get a call that your items are ready for collection - the Transport Companies have recently introduced a Residential Delivery Fee of $75.00 to take the parcels from the Depot to a Residential Address which we haven't factored that pricing into our margins, if you would like the Furniture delivered to your Urban address then there will be an additional $75.00 fee payable, please contact us to arrange this. 

 

Charges are:
Auckland: $75.00
North Island Urban $125.00
South Island Urban $150.00